FAQ’S

Q. Who can benefit from IV Therapy?

A: Almost anyone! Depending on your health history, most everyone will benefit from receiving an IV. Intravenous IV drips are the fastest and most effective way to deliver fluids, vitamins, and medicines throughout the body. IV drips bypass the digestive system when you can’t keep fluids down. Perfect for:

  • General fatigue

  • Hangovers

  • Athletes recovering or preparing for an event/competition

  • Flu/viral illness symptoms

  • Low Energy

  • Migraines

  • Nausea/Vomiting

  • Vitamin Deficiency

  • Food poisoning

Q: Is there an age requirement?

A: Clients must be at least 18 years of age to receive treatment. Clients must weigh at least 100 pounds and consent to be treated. Exceptions can be made for consenting children 12+ years and up with parent or guardian present.

Q: How long does it take?

A: Vitamin shots can be as quick as 10 minutes. IV Vitamin Therapy can take anywhere between 30 minutes to 1 hour. NAD+ may take 2-4 hours depending on dose and tolerance.

Q: How long do effects last?

A: It depends on the individual, but many people report feeling the effects as long as 3-7 days after receiving the treatment.

Q. How often can I get a treatment?

A. This depends on you and your needs and should be discussed with the RN during your visit.

Clients have the option to set up routine IV treatments anywhere from once a week to once a month.

Some clients receive IVs weekly for wellness or detox. Clients can have a few sessions over several days to help fight off a chronic or acute illness, food poisoning etc.

Many clients find that getting an IV at the first sign of a migraine will lessen severity or prevent it altogether - keep us on speed dial!

Clients may call us as-needed for hangover recovery, athletic recovery, or to help with dehydration.

Q: What are the side effects?

A: Side effects are quite rare with IV therapy, and if any, are usually minor. The most common side effect is minor bruising/soreness at the injection site. Other side effects include cool sensation in the arm and vitamin taste in the mouth. Before your appointment you will receive a consent form with more information.

Q: How is getting IV fluids different than drinking water?

A: The fluid is delivered straight to the bloodstream for a faster and greater effect as it bypasses the digestive system.

Q: Who is part of the DRIP Haven team?

A: DRIP Haven is the management company comprised of our Medical Director, Dr. Landfield, who owns the medical practice, our Nurse Practitioner who evaluates client intake and creates a plan, and our Registered Nurses who administer the IVs.

Q: Who will administer my IV treatment?

A: A trained and certified Registered Nurse who works under an MD will administer your treatment.

Q. What is the process to get an IV?

A. Book an Appointment:

  • Review our IV packages under the “DRIP Menu” tab to choose the treatment that is right for you.

  • Click the “Book Now” tab to choose your package, appointment date, and time (Please review our cancellation/No show policy)

  • Fill out Medical Questionnaire and sign consent forms which will be emailed to you after you book your appointment. (Please note: This must be filled out prior to your appointment.)

Prior to your appointment:

We recommend that you remain well hydrated prior to your appointment if possible. Your medical history will be reviewed prior to nurse arrival. You will receive a call or text when the nurse is on their way. Please allow for one hour before or after appointment time for the nurse to arrive, so book accordingly.

At your appointment:

Upon arrival, the nurse will check your vital signs. If this is your first visit, the nurse will facilitate an exam with a Practitioner to review your medical history and verify IV therapy treatment is appropriate. (This may also be done prior to the nurse arrival. ) Assessment by practitioner will be done if it has been a year since the last appointment, or for new treatment evaluation, or significant change in medical history.

Once given approval, your nurse will confirm drip choice or discuss options with you. The nurse will need to find and access a vein to secure the IV catheter. After IV access is established, administration of a liquid mixture of saline, vitamins, and minerals will be given intravenously. A connected tube delivers the solution from the drip bag into your bloodstream. This typically takes 30 minutes to 1.5 hour. NAD+ will take longer. IV catheter will be removed. Payment will be completed and you’re welcome to book your next appointment or a package at this time. Resume all normal activities feeling hydrated and refreshed!

Q: Does IV therapy hurt?

A: The Registered Nurse will insert a small needle into the arm but is typically described as a small pinch. The pain should not continue after the needle is inserted. The needle will be removed for treatment and the catheter stays in the arm.

Q: What areas do you cover for house calls?

A: We are located in East County San Diego and offer mobile visits to most places in San Diego County. All of our IV packages can be administered in the comfort of your home, office, hotel – almost anywhere it is convenient for you! Anything outside of the county will be considered on a case-by-case basis and with an added fee based on mileage.

Q: Do you accept insurance?

A: We do not accept insurance at this time but we do accept Cash, Venmo, Check, Debit, and Credit.

Q: Do you offer IV Therapy services for events or private parties?

A: Yes. We offer IV therapy for events and private parties. Please call us to to inquire.

Q. What is your travel fee?

A. We have a $60 travel fee up to 25 miles, additional cost will incur for distance greater than 25miles. Travel fee can be divided among up to 5 people. $100 travel fee applies to groups 6-10. Call for larger parties.

Q: Do you offer group rates?

A: Yes! We offer special group rates depending on the size of your party. For smaller groups less than 10, the discount is in the travel fee. Please call us to learn more. Consider us for events such as:

  • Weddings Bachelor/Bachelorette parties

  • Morning after wedding brunches

  • Private Gatherings

  • Concerts

  • Home or business functions

  • Employee appreciation

  • Employee Wellness Programs

  • Gym competitions

Q: What is your cancellation policy?

A:

  • WE REQUIRE AT LEAST 24-HOURS ADVANCED NOTICE OF CANCELLATION.  

  • Cancellations not made within this time frame will be subject to a cancellation fee. 

  • Services book less than 24-hours in advance, is also subject to a cancellation fee.

  • NO SHOWS are non-refundable and will be charged the full price of the service. 

Q: Do you offer off-hours IV therapy?

A. We may be able to offer services outside of normal business hours listed on our booking page. Please text to check for availability and we will accommodate as able.

Q. I have terrible veins. What if you can’t get an IV?

A. We are skilled medical professionals and seasoned at getting IV’s while using techniques and products to minimize pain as well. Since our IV services are not administered in an emergency situation, we can be clients in finding the best access. Although very rare, if we are unable gain access, we may still be able to help with our intramuscular medications.

Q. Who cannot receive an IV treatment?

A. We cannot administer IV’s to a person that has

  • CHF (Congestive Heart Failure)

  • Kidney failure

  • Those on dialysis

  • Any person with abnormal vital signs

  • Those experiencing a medical emergency

Q. How often should I do a B12 shot?

A. B12 shots are typically done weekly but can be given up to 3 times a week.

Q. Can you treat me if I’m on hospice?

A. Yes, we would be happy to assist.

Q. Can you access my port or PICC line?

A. Unfortunately, we do not.

Q. Will you travel to me for just a shot?

A. We can come to you for a shot, but a $60 travel fee will apply.